FAQs

Have some questions? We’ll answer them for you!

If you have questions regarding Coutts Electrical Contractors, our services, qualifications, and more, we’d be happy to answer them for you. Below, we have listed down some frequently asked questions we often get asked by domestic and commercial clients in the South East. They should clear nearly all your doubts regarding us, however, in case you have more questions, feel free to reach out to us on 08001125050 or 07476526502 today!

How quickly can I expect a response for emergency electrical issues?

At Coutts Electrical Contractors, we guarantee fast response. You can call us 24/7, 365 days a year, and if emergency attendance is requested, an engineer will be dispatched to you within 30 minutes. Contact our emergency electricians here.

Are your electricians fully qualified and insured?

We are a fully qualified and insured team. We come with NICEIC and OZEV approval and have High Voltage Authorised Persons on our team of experts. In addition, we are qualified EV Charger Installers and are Microgeneration Certification Scheme (MCS) Certified, we have received SafeContractor Accreditation, and even more. Learn more about us here.
All required qualifications and insurance ensure high-quality, safe, and reliable electrical services for your home or commercial property.

Do you offer free estimates for your electrical services?

Yes, we offer free estimates for our electrical services. Our team believes in open and transparent communication when it comes to providing cost estimates and our services. You’ll receive fully transparent and detailed pricing information from us after we discuss your requirements. Call 08001125050 or 07476526502 or email office@couttselectrical.co.uk to get started now.

Can you assist with energy-efficient lighting solutions for businesses?

We can offer comprehensive electrical services for businesses, including energy-efficient lighting solutions such as solar PV installation. Solar photovoltaic (PV) systems are an excellent energy-efficient solution in the UK. They convert sunlight into electricity, providing a sustainable and eco-friendly energy source. It also reduces your business’s reliance on the grid and lowers energy costs. That said, you can trust our team with reliable and high-quality solar panels. We’ll also provide a return-on-investment report to aid in your financial decision.

How do I know if I need electrical maintenance for my home or business?

Identifying the need for electrical maintenance in your home or business involves paying attention to signs and conducting periodic checks:

  • Do you face frequent electrical issues – blown fuses, tripped circuit breakers, flickering lights, regular power outages, etc.?
  • If your property has old wiring, it may be time for an upgrade.
  • Do you get unusual odours or see sparks when using electrical outlets or switches?
  • Have you experienced mild shocks when using appliances or switches of late?
  • Sudden spikes in energy bills can also be a signal that you need electrical maintenance immediately.

Coutts Electrical Contractors team will help you with inspections, repair, maintenance, and other crucial electrical services. Contact us now.

Are there any warranties or guarantees on your electrical services?

Working with a NICEIC-approved contractor (that we are) means receiving guaranteed professionalism, satisfaction, and high-quality service for your electrical works at home or on a commercial property. This further ensures safety and competence, compliance with
building regulations and our Solar PV Installations come with an insurance-backed warranty that lasts for 10 years. So, you can rest assured, all your electrical works will be in the safe hands of our expert electricians.

How can I get started with Coutts Electrical Contractors?

First, you get in touch with us. We are available 24/7 and 365 days a year. Call us on 08001125050 or 07476526502 and let us know the problem you’re facing. Alternatively, you can email us at office@couttselectrical.co.uk. We’ll respond to your enquiry within a few hours.
We’ll work within a time frame which is convenient, even out of office hours for commercial properties. This will ensure minimum disruption for your home or business.

How much are solar panels?

Solar panels, harnessing energy from the sun through photovoltaic cells, offer a sustainable and cost-effective solution for homes and businesses.
At Coutts Electrical Contractors, we have a range of highly efficient solar panels available, starting from £10,500 for a 4kWp with 5kWh of battery storage. However, the pricing depends on your requirements, compatible brands, capacity, and additional components. Which is why we suggest that you call us directly with your enquiries; our team will provide you with a detailed and transparent pricing structure during the consultation.

Which size system do I need?

Determining the appropriate size for your solar panel system involves considering factors like your energy consumption, roof space, and local sunlight conditions. Begin by assessing your average daily energy usage, which can be found on your electricity bill. Next, factor in your location’s solar irradiance. Areas with more sunlight may require fewer panels. Roof space is crucial; ensure it can accommodate the chosen system size.
Consult with a solar panel professional for a personalised assessment. They’ll be the right person to understand your specific energy needs, budget, and any local regulations. Contact us now to speak to one of our specialists.

Want to ask something else? Get in touch!

If you don’t see your question listed here, you can directly contact us to clear your doubts. Give us a call on 08001125050 or 07476526502 or email office@couttselectrical.co.uk.